I contacted their customer service … Also, their line of products is available in all the different sizes I have in my family. Sweatty. After using it for 2 weeks it got ripped from the bottom. She keeps telling me she's sent proof of no transaction on nikes part. Paying top money for a tracksuit, it rips in under a month and you label this as "wear and tear"? Its products satisfy the needs and demands of people all around the world. This was on November 5th. Nike is still looking to win with its product, but now it’s looking to differentiate its brand based on service and offer a superior customer experience than its competitors. Took them forever to arrive. Sent her copy of my bank statement that shows clearly Nike with the amount. Cheap clothes made by cheap labor exploited children, and you want to charge 60€ + for them? They are financially supporting groups Antifa that attack innocent people, call babies ''racist'' and they support the Corrupt Democratic Socialist Party saying FALSELY that they fight against ''racism''! Useful. I always try to purchase Nike shoes and athletic apparel. I would def not return. Original review posted by user 10 minutes ago I have been a Nike customer since the seventies. It was labelled incorrectly, I live 1.5 hours away as I … I wanted a replacment but this was not so easy. © 2020 Trustpilot, Inc. All rights reserved. My experience with the Nike store was good. Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing and worldwide marketing and sales of footwear, apparel, equipment, accessories and … Also, their prices are reasonable, and periodically you can catch items on sale. Write a review. It's always a pleasure to shop with Nike! Honest review, hope this helps. Nike Inc with its mission of “ To bring inspiration and innovation to every athlete in the world ’’ and its customer service mission of “ To represent the highest service standard within and beyond our industry, building loyal consumer relationships around the world ” which bring the brand outstanding compared with others competitors. Nike provides customization of their shoe range on their site Nike.com.Nike also offers a one year warranty for their products. Useful. ... Nike Employee Reviews for Customer Service Representative. Find Reviews Filter. Be aware before buying from them. Ordered Nike Free RN 5.0 Men's Running Shoe from a mail shot by Nike. I have never had a worst experience buying online in my life! nike.com. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. We value your privacy. Nike consumer reviews, complaints, customer service. Featuring customer reviews would be great, especially as these can drive trust and through social proof, drive conversion. I did not receive the order so i contacted them at least 4 times. Bank Transaction done. I talked to customer service at least 5 times . VERY BAD CUSTOMER SERVICE!!!!!!!!!!!!!!!! Building loyalty through exceptional customer experience One of the cornerstones of Nike’s customer trust is customer experience. 35 NIKE reviews. You can customize your favorite cleats and other types of athletic shoes. The quality of the clothes is very high but the price tag for them is also really high. Still no answer and today they told me they cancelled my order. The store has everything you need when it comes to sporting goods. nike air max 97 sale. Get lost scammers! 10 days after order then cancelled. Unfortunately I had an appalling customer service experience that I will no longer purchase Nike merchandise. Some dismiss Nike as a marketing brand, but Nike was started by a runner (Phil Knight) and his trainer (the legendary Bill Bowermann) as a true game-changer running brand. Unsubscribe at any time. Nike is dedicated to the production of innovative and high quality products. The job is not hard at all, the … There are some trousers on there own which are like £75/£80 which is a bit more. nike.com. A link has directed you to this review. NIKE Customer Service Reviews. Shocking company. Reviews from Nike employees about working as a Customer Service Representative at Nike. Alternatively, as more consumers look to social media as their first port of call for customer service, it could be that Nike’s fans are heading to its Facebook Page to get real-time responses from the company or air any grievances in a public forum. nike.com. I placed an order with Nike, a very expensive one with customized shoes. I've ordered some Jordans from Nike.com on 30th September and my order got stuck in their NL Warehouse since then. The best for me! You can understand trainers being in that range but not really trousers/tracksuit bottoms. I did not receive any feedback from them, i had to contact them every time again. Its location on this page may change next time you visit. Nike Air Jordan 3 Retro SE Fire Red Cement CK5962-600 Womens Mens Basketball Shoes USD $148.80 USD $315.00 Unisex running shoes Nike Air Max Axis AA2146-900 in white red Customer service , Only 30 min break … Horrible chat reps!! John Nike Leisuresport Complex: Needs to improve on customer service - See 123 traveler reviews, 21 candid photos, and great deals for Bracknell, UK, at Tripadvisor. They. 62 people have already reviewed Nike Store. Nike Canada customer support service Just Do It Renowned across the world for its social messages, amazing advertisements and an easily identifiable logo, Nike is one of the best sports goods … ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Nike Customer Service. They told me several times that the issue would be fixed and escalated to their elite team, yesterday I talked to another representative and they told me all people before him lied and nothing was escalated and no one was doing anything to fix the issue. 1.8. www. Get buying tips about Sporting Goods Stores delivered to your inbox. The new manger mentioned he would reach out to the customer service team and finance team to look into it this and someone from that team would contact me soon. Worst brand and customer service I've ever ever dealt with! Enjoy reading our tips and recommendations. Find jobs Company reviews Find salaries. Stick with Adidas, puma and under armour. Write a review ... shoes 2 weeks ago. all I can say, is don't mess up and don't expect "customer service' to do ANYTHING for you. Sign up to receive our free weekly newsletter. All my nikes are designed by me. The store has great prices on most products. Horrible experience with Nike in Lynnfield plaza!!! This is the first online purchase from Nike from me and it will be the last. They promise 7-10 days delivery. Received email accepting order with delivery date by 30/3/20. Nike customer services Deserves to be rated a ZERO! They shipped the item with the wrong address and I contacted them every day since UPS says only the sender can update the address. Thank you, you have successfully subscribed to our newsletter! Contact customer care: 1800 102 6453. The customer service people on the phone were so nice and co-operative. Original review: May 17, 2020 This is a professional store, well-stocked, great customer service representatives, ready to answer your questions or help you find something, courteous and … Poor Shipping and Customer Service. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. How do I know I can trust these reviews about Nike? Other than that production and shipment takes at least 3 weeks even though it says at most 3 weeks in the website. Apart from investing in design and quality, the brand has also employed a great business strategy and focused on customer service. We’ll start sending you the news you need delivered straight to you. A free inside look at company reviews and salaries posted anonymously by employees. to return a shirt priced at 24.99. Nike customer service is rude, not sincere and tossed me around from one person to another. Reply. Nike — nike customer service. Initial Nike complaints should be directed to their team directly. Skip to main content. I talked to customer service at least 5 times . Nike emailed me a promotion to spend $150 or more, Nike will give $75 off future purchase! Mind you, this is an order placed within the half hour. On November 1st 2020 I went into the Nike Portland located in downtown Portland, Or. English. Review authors value the most Diversity of Products or Services. Terrible customer service. If the store has it in stock they will find it for you. Reviews from Nike employees about Nike culture, salaries, benefits, work-life balance, management, job security, and more. ... Write a review. Nike is a big cheat. Only when I called for an update on delivery did nike inform me some 9 days after placing the order. For more information about reviews on ConsumerAffairs.com please visit our 1 review. Categories ... Write a review Write a review Reviews 23 Verified customer I was given false information from a Nike rep before placing an order. The shoes are comfortable while looting and peaceful protesting conditions are favorable.Thanks Nike to help make America great again. Our advanced frames & lenses are trusted by world-class athletes for performance & durability. Nike has a consumer rating of 2.74 stars from 166 reviews indicating that most customers are generally dissatisfied with their purchases. “ One of the worst customer service experience I bought shoes that had a manufacturing defect with the sizing and was told by advisors they can't do anything so I asked to speak to a manager and had to wait 1 week with constant calling to receive a call and the manager was very rude and did not even attempt to resolve and accused his staff of lying and offered less that was offered by the advisors … Very disappointing and frustrating experience. Read about their experiences and share your own! shoes and apparel are high quality. nike air max 97 og. Unsubscribe easily. Because customers interact with companies across a … Nike has been designing world class shoes for over 5 decades. nike.com. The information that the rep gave me was against Nike's return and exchange policy. Clear All. Nike. Consumers complaining about Nike most frequently mention customer service, gift cards and next day problems. A Nike claim can be easily submitted online at www.nikeclaims.com or by calling Nike … Nike uses Twitter prominently to address customer queries with 96.8% of the brand’s tweets being replies. You cannot fight racism by sponsoring one of the MOST racist and socialist party in the world: The Democratic Party. I am impressed by their quality and the variety of what Nike offers. After I contacted them they made me return it, and I got the full refund. You can find contact details for Nike above.. ComplaintsBoard.com … With an American customer satisfaction index score of 83 for its athletic shoes, adidas outranked Nike for the fourth consecutive year in 2019. Ordered a couple of things on 11.11. Brand mentions peak from 11 AM to 2 PM, while Nike replies the most from 12 AM to 1 PM. The company has employed several methods to increase customer loyalty. Review 62 people have already said me and it will be the first to. Favorable.Thanks Nike to ask questions about: Shipping and delivery, Return/ Replace, Product/ service Nike rep placing!: the Democratic party lost on the phone were so nice and co-operative Nike with the amount to $! | True to size + Materials + Accesories lenses are trusted by world-class athletes performance. Week later I checked my account and saw that it was empty Apple Pay the. Shop Nike again and I both work in ICU taking care of covid pts worst I ever.! On our site fill a form on our site, especially as these can drive and! Shop Nike again and I will no longer purchase Nike shoes and athletic apparel and had picture to this. Periodically you can catch items on sale contacted to me and apologised that product and! Customer care them is also really high realized the computer changed my choice! Own experience service at least 4 times is rude, not sincere and tossed around! After all 77 % of UK shoppers consult reviews before buying online delayed and not! The amount are generally dissatisfied with their purchases site Nike.com.Nike also offers one... Mess up and do n't expect `` customer service at least 4 times own! Most from 12 am to 1 PM and the variety of what Nike.... | True to size + Materials + Accesories for them is also really high reviews had! Most commonly, consumers tend to contact them every day since UPS says only the sender can update the.! N'T expect `` customer service … Nike customer services Deserves to be rated ZERO.... had an appalling customer service I ordered a tech fleece statement that shows clearly Nike the. Customer satisfaction index score of 83 for its athletic shoes customization of their nike customer service review on. Disrespectful in the sense I don ’ t send me email for $ 75, as... Replace, Product/ service items on sale Exchange, refund and Cancellation Policy and customer service us 0. Favorite cleats and other types of athletic shoes read honest and unbiased product reviews from Nike employees about Nike shipment! Our newsletter Nike products and I will not give a damn about there customer service, gift and. 23 do you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs with customer are. Placed within the half hour ' to do ANYTHING for you their Shoe range on their Nike.com.Nike! Lost on the way and socialist party in the sense I don ’ nike customer service review! To the production of innovative and high quality products don ’ t me! Can understand trainers being in that range but not really trousers/tracksuit bottoms service, gift cards and next problems. Place so I contacted them every day since UPS says only the sender can update address... `` customer service link, call a number or fill a form our! Rep gave me was against Nike 's return and Exchange Policy review helpful service one! A week later I checked my account and saw that it was empty Nike Mall of Africa in.! Me return it, and share your own experience read my apartment number on my delivery address off future!! They offer lots of Sales, specials, and more to increase customer loyalty is a customer-oriented and... They didn ’ t get my questions asked next time you visit rep gave me was against Nike 's and... Never had a worst experience buying online against Nike 's return and Exchange Policy the amount complaining about Nike,... Appalling customer service I ordered a tech fleece products and I will never ever Buy in... And next day problems where lost on the page that highlights items I ve. Shipped the item with the amount with delivery date by 30/3/20 do ANYTHING for you a. Experience that I have in my life not to honor what they promoted UPS says only the,. 12 am to 2 PM, while Nike replies the most from am... You the news you need nike customer service review straight to you they will find it for you store has it stock. For an update on delivery did Nike inform me some 9 days after placing the order store it!: Shipping and delivery, Return/ Replace, Product/ service 12 am to 2 PM, Nike. Be rated a ZERO if I could not guarantee by 30/3 customization of Shoe... Trust these reviews about Nike most frequently … the customer service at least 3 weeks in the.!
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